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Service Manager

Company Name:
Sunbelt Rentals
Sunbelt Rentals, a wholly-owned subsidiary of Ashtead Group plc, is one of the largest equipment rental companies in the U.S. Based in Fort Mill, S.C., we serve the needs of a wide variety of customers - from commercial, residential, municipal and specialized service industries to weekend do-it-yourselfers. With a large network of locations nationwide, we deliver the equipment you need and provide a superior level of customer service.
At Sunbelt Rentals we aspire to be the best player in the industry, not the biggest.
Position Objective:
To manage the servicing of company and customer equipment in a timely and effective manner.
Position Responsibilities:
Manages the repair and maintenance of company owned and customer equipment.
Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
Orders parts in order to maintain adequate supplies.
Provides training and assistance to staff mechanics.
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
Evaluates all equipment after repairs, maintenance or safety checks.
Documents equipment status before and after rental.
Handles customer complaints regarding equipment condition or operation.
Perform other duties assigned as assigned by the manager.
Education and Requirements:
Valid driver's license
Other requirements:
Extensive experience in the repair and maintenance and self propelled platforms and lifts
Knowledge of work planning and scheduling and other supervisory activities
Strong understanding of equipment capabilities and safety requirements.
Clear perspective of maintenance and repair issues in the industry
Proven manager and trainer
Planning and Management
Use of tools and other repair equipment
Inventory management
Date: 2014-05-13
Country: US
State: SC
City: FLORENCE
Postal Code: 29501-6937

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